Shipping & Payment Info

Order processing. Orders are processed within 1–3 business days. Equipment orders may require account verification or completion of a merchant application before shipment; we will contact you if anything is needed.

Shipping. For store orders, shipping charges and available methods are shown at checkout. Equipment orders that require account verification or completion of a merchant application are confirmed with you before shipment. Delivery times are estimates provided by the carrier and begin when the order leaves our facility. A shipping confirmation with tracking is provided when your order ships. Placed equipment under the Equipment Placement Program ships after the one-time $35.00 shipping and handling fee is collected by ACH. Gift cards are delivered electronically by email and are not shipped.

Payment methods. Store orders are paid at checkout; we accept major credit and debit cards through secure, PCI-compliant payment processing. Payments for equipment placements, software plans, and services arranged with our team are made by invoice, through your merchant relationship, or by ACH debit under the applicable agreement, including Equipment Placement Program fees.

Sales tax. Sales tax is calculated and collected where required by law and shown at checkout on store orders.

Order help. For questions about an order, shipment, or payment, contact sales@extraordinarybusinesssolutions.com or (202) 505-4332, Mon–Sat 9 AM–9 PM, Sun 9 AM–5 PM ET.